The Central Board of Secondary Education (CBSE) did not make its Class 12 verification and re-evaluation portal operational on Monday, June 1, despite having announced earlier that the service would reopen on that date. The delay has left thousands of students waiting for an opportunity to contest their marks and request re-evaluation of their answer scripts.
The postponement follows a previous delay: the portal was originally scheduled to reopen on May 29 for students who had already obtained scanned copies of their evaluated answer books. CBSE then pushed the launch to June 1, stating that extra time was needed to ensure a “transparent and glitch-free” process. Students had been allowed to apply for scanned copies of answer scripts between May 19 and May 25, but the portal has been unavailable since May 26.
A four-member expert team from IIT Kanpur and IIT Madras had been assigned to audit and strengthen the board’s post-result services platform after earlier technical glitches and student complaints. Despite this, the website remained offline. In a post on X at 2 PM on Monday, CBSE said the portal would go live “soon,” while officials associated with the exercise maintained that the launch would take place before midnight on June 1. The website had not been launched by the time the story was filed on June 2.
Students expressed frustration over the continued delays. Manisha Singh, a Class 12 student from Jabalpur, said she had applied for answer copies on May 29 but had not yet received her Chemistry answer script. She described the situation as frustrating, noting that the re-evaluation portal — where objections can be raised and marks verified — remained unavailable. Another student, Anuj Kumar from Delhi, said the portal displayed a maintenance message throughout the day. He stated that he wanted to raise objections in all subjects, believing his copies were not checked properly and that his marks would increase after re-evaluation.
When asked why the portal was not operational by 7 PM, a senior IIT Kanpur official, speaking anonymously, said there was still time before the announced midnight deadline. The official explained that teams were constantly working on fixing the website and supervising CBSE, adding that the goal was to make the platform robust. “There is no way anybody can guarantee 100% robustness. We are trying to maximise robustness, and that’s the effort that our teams have been putting in for the last several days,” the official said, adding that the portal would be launched before midnight.
A senior CBSE official told Hindustan Times that final security audits were still underway. “We are doing final security audits and hopefully it will be done soon and we will make the website live,” the official said. CBSE did not respond to queries from Hindustan Times.
Under the revised schedule, students who have received their answer books will be able to raise question-wise objections wherever they believe marks were not awarded correctly. Those objections will then be reviewed by subject experts through the On-Screen Marking (OSM) system, according to an education ministry official. The delay prompted intervention from the Union government: on May 29, Union Education Minister Dharmendra Pradhan directed IIT Kanpur and IIT Madras to examine technical issues reported in CBSE’s post-result services and assist the board.
