The Central Board of Secondary Education (CBSE) has released new data showing that only 3.8 lakh answer books out of over 11 lakh initially requested were taken forward for verification or re-evaluation. The figures were disclosed in a board clarification addressing complaints about the Post-Result Services Portal, as reported by The Indian Express.
According to CBSE, more than 1.6 lakh Class 12 students submitted applications for verification and re-evaluation of 3.8 lakh answer books during the review window from June 2 to June 7. The board stated that the portal remained fully operational throughout the notified period and was monitored by government technical agencies along with teams from the Indian Institutes of Technology (IITs).
CBSE also noted that dedicated cyber security teams continuously tracked the platform to protect it against malicious traffic and cyber threats, while helpdesk and grievance redressal systems remained available to support students. The latest data comes after an unprecedented demand for access to evaluated answer scripts following the declaration of Class 12 board examination results.
Earlier figures from CBSE showed that students had sought scanned copies of 11,31,961 answer books through 4,04,319 applications. By May 26, the board had digitally provided 8,98,214 answer books and stated that the remaining requests would be fulfilled by the following day. The newly released figures indicate that only around 3.8 lakh answer books were subsequently taken forward for verification of marks, identification of unevaluated answers, or re-evaluation of specific responses.
The data suggests that roughly one in every three answer books for which scanned copies were obtained eventually became part of the formal verification and re-evaluation process. This trend reflects CBSE’s revised multi-stage post-result mechanism, under which students must first obtain a scanned copy of their evaluated answer book before applying for verification or re-evaluation.
CBSE also addressed reports of candidates encountering a “Roll Number Not Found” message while attempting to access the portal. The board clarified that only students who had successfully applied for scanned copies of their answer books during the first stage were eligible to participate in the verification and re-evaluation phase. Candidates who had not completed the initial application process were unable to access the second stage.
The board added that the eligibility criteria for the verification and re-evaluation process had been communicated in advance and were directly linked to participation in the answer-book photocopy stage. The figures indicate that while a large number of students sought access to their evaluated answer scripts, a substantially smaller proportion proceeded with formal challenges after examining their answer books, highlighting the role of the revised review process in helping candidates make informed decisions.
